Element Kuala Lumpur
8.9Rating
ExcellentRated by Guests
1,752Reviews
What to expect
Pros
- 🌟Excellent service and hospitality from staff members like Faisal, Muhammad Shain, Wan, and Hosea.
- 🍽️Delicious and varied breakfast options, including local and international cuisines.
- 🏊♂️Enjoyable swimming pool and gym facilities.
- 👰Great venue for hosting wedding parties and events.
- 🥂Beautiful ballroom with stunning city views for events like weddings and alumni dinners.
- 🌇Prime location with convenient access to metro stations and city attractions.
- ☕Complimentary coffee maker at level 40 for relaxing chit-chats.
- 🍰Special surprises like birthday cakes and room decorations for guests.
- 🛏️Comfortable and spacious rooms with modern amenities.
- 🎉Attentive and friendly staff offering personalized service.
Cons
- 💰High food prices relative to quality at the hotel restaurant.
- 🏊♂️Maintenance issues with the pool area and pool water temperature.
- 🚶A bit of a walk to tourist attractions and nightlife areas.
- 🍽️Limited dining options and underwhelming food quality in some cases.
- 💤Soft beds that may not suit everyone's preferences leading to back pain.
- 🧼Rooms need better cleaning and maintenance, with stains and odors reported.
- 🤝Occasional delays and lack of prompt responses to inquiries during event planning.
- 🎂Inflexibility in using loyalty points for dining and lack of personalized touches like welcome amenities.
- 🏢Reception located on a higher floor, which may be inconvenient for some guests.
- 🛌Rooms showing signs of wear and tear despite being relatively new.
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Hiking, Pool with view, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Malay
Element Kuala Lumpur by Westin is a popular choice amongst travelers in Kuala Lumpur, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Free Wi-Fi in all rooms, 24-hour security, car power charging station, laundromat, taxi service are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of yoga room, fitness center, indoor pool. Friendly staff, great facilities and close proximity to all that Kuala Lumpur has to offer are three great reasons you should stay at Element Kuala Lumpur by Westin.
Where you'll be sleeping
110 m²
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
1 king bed & 1 king bed
110 m²
2 Bedroom Suite
1 king bed & 2 single beds
146 m²
3 Bedroom Suite
2 single beds & 1 king bed & 2 single beds
110 m²
2 Bedroom Suite, Skyline view
1 king bed & 2 single beds
152 m²
2 Bedroom Executive Suite
1 king bed & 1 king bed
65 m²
1 Bedroom Suite, 1 King
1 king bed
65 m²
One Bedroom Suite
1 king bed
40 m²
Studio, 2 Twin/Single Bed(s), Skyline view
2 single beds
40 m²
Studio, 1 King
1 king bed
40 m²
Studio, 2 Twin/Single Bed(s)
2 single beds
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