Hilton Durban

Name: Hilton Durban
Address: 12-14 Walnut Road, Durban, KwaZulu-Natal, 4001, South Africa
Rating: 7.6923076923076925

Durban, South Africa

12-14 Walnut Road, 4001

7.7Rating

Very GoodRated by Guests

26Reviews

What to expect

Pros

🌟Exceptional customer service and professionalism
🏊Clean and spacious rooms
🍳Delicious breakfast options
🤝Friendly and helpful staff
👍Great location close to the beach and shops
💼Ideal for business travelers with convenient location
🍴Variety in food options with good quality
🏢Beautiful and stylish hotel establishment
👶Family-friendly amenities and services
💤Comfortable beds and rooms for a relaxing stay

Cons

🍔Disappointing breakfast buffet experience
🧹Issues with cleanliness, such as dirty pool and inadequate room cleaning
💸Overpriced food and additional charges for parking and amenities
🚗Challenges with parking facilities and fees
🚿Inconsistent water temperature in showers
🛏️Room allocation errors, like assigning occupied rooms
🏊‍♂️Unsatisfactory swimming pool and pool area amenities
🍽️Limited or unavailable menu items at the restaurant
💻Charging for complementary services like Wi-Fi and water bottles
🦟Bed bug concerns impacting the quality of stay

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Hindi

The 5-star Hilton Durban Hotel offers comfort and convenience whether you're on business or holiday in Durban. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, linens, mirror, towels, closet. Enjoy the hotel's recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, massage, before retiring to your room for a well-deserved rest. Friendly staff, great facilities and close proximity to all that Durban has to offer are three great reasons you should stay at Hilton Durban Hotel.