Deluxe City View Room 2 Twins - Guestroom

Yongning Men Gate - 4.85 km from property

Small Goose Pagoda - 4.09 km from property

Silk Road Qundiao - 4.15 km from property

Shangri-La Xian

Name: Shangri-La Xian
Address: 38B Keji Road, Xian, Shaanxi, 710075, China
Rating: 9.074835164835164

Xi'an, China

9.1Rating

ExceptionalRated by Guests

910Reviews

What to expect

Pros

🌟Established five-star hotel with first-class service
🏞️Luxurious and beautiful hotel with spacious rooms
🍳Excellent breakfast with a lot of variety
🏊‍♂️Good gym and pool facilities
🌺Clean and green garden area
🤝Helpful and friendly staff providing top-notch service
🍽️Great dining options within walking distance
🏋️Well-maintained amenities and facilities
🥤Daily drinking bottled water provided
👍Good location for business travelers

Cons

🚽Choked toilet bathe area for the entire stay
🚗Limited nearby facilities, requiring taxi or didi rides
🥘Breakfast let down by lack of variety and labeling of foods
🛠️Faulty aircon during the stay
🏊‍♂️Pool set up for lane swimming, not very family-friendly
😕Staff can be a bit disorganized or blur
🚫Unpleasant experience with rude staff members
🧼Hotel showing signs of age and in need of renovations
💸Expensive dining options within the hotel
🚭Smell of smoke and presence of cigarette stubs in certain areas

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Game room, Golf course [on-site], Hot tub, Karaoke, Light therapy, Massage, Mini golf course, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], French, Korean, Japanese

Set in a prime location of Xian, Shangri-la Hotel Xian puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as separate living room, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. Entertain the hotel's recreational facilities, including mini golf course, yoga room, fitness center, sauna, golf course (within 3 km). For reliable service and professional staff, Shangri-la Hotel Xian caters to your needs.